Grasshopper review (2026): verdict, pros & cons

Virtual phone system with flat account-based pricing (no per-user fees), aimed at solopreneurs and small teams wanting a business line on their cell.

We sized up Grasshopper against the rest of the virtual phone field on value and fit, and here is the short of it.

Verdict: As a virtual phone tool, Grasshopper stands out most for solopreneurs. Our editorial rating is 4.0/5 — an editorial assessment from sourced research and feature comparison, not an average of user reviews.

Who Grasshopper is for

The sweet spot for Grasshopper is solopreneurs and small-business. If that matches how you'll use it, value comes quickly; if your needs sit outside that core, a more focused or cheaper tool may serve you better.

Notable features

In practice, the features that define Grasshopper are concrete:

• Virtual phone system with flat account-based pricing (no per-user fees)
• Unlimited calls and texts on all plans
• Business number added to an existing cell phone via mobile and desktop apps
• Extensions, custom greetings and call forwarding
• Voicemail and basic auto-attendant routing

Flat account pricing with no per-user fees and unlimited users.

Pros & cons

Pros

• + No per-user fees; unlimited users at no extra cost
• + Transparent flat pricing with no long-term contracts
• + Easy way to add a business line to a personal phone

Cons to weigh

• - Minimal third-party/CRM integrations
• - Plans differ mainly by numbers/extensions, not advanced features
• - Lacks deeper call-center and analytics tooling

Pricing: Flat account pricing ~$14-55/mo depending on numbers/extensions (no per-user fee) · full pricing breakdown →

Bottom line

The short version: Grasshopper rewards anyone whose work leans on solopreneurs, and paid plans start around $14/mo, so run a quick trial on a live project before committing.

Alternatives to consider

Not sure Grasshopper is the one? We compare the strongest options side by side in our Grasshopper alternatives roundup — useful if pricing or a specific feature is a sticking point.

See Grasshopper plans →