LiveChat pricing (2026): plans, costs and is it worth it?
Before you commit to LiveChat, here is how its pricing stacks up. A live chat software tool, LiveChat comes with a 14-day trial. The paid plans below reflect its published pricing when this page was written.
A dedicated, integration-heavy live chat platform for sales and support. LiveChat skips a standing free plan but offers a trial for hands-on evaluation. Dedicated live chat platform for sales and support with rich agent tooling and a large integration marketplace.
Plans & pricing tiers
| Plan | Price (approx.) | What's included |
|---|---|---|
| Starter | ~$19-24/agent/mo | Annual; 60-day chat history |
| Team | ~$41-49/agent/mo | Full chat history, more tools |
| Business | ~$59-79/agent/mo | Advanced reporting, staffing prediction |
| Enterprise | Custom | SMS, Apple Messages, security |
Figures are compiled from public plans and independent reviews; treat them as a guide and verify live pricing with the vendor.
Prices verified 2026-06-28 from public vendor pricing. Plans and prices change — always confirm on the vendor's own site. No price here is guaranteed.
What you're paying for
What the paid plans put in your hands with LiveChat:
- Dedicated live chat with customizable widgets and chat templates
- AI tools: chat summaries, text enhancement (grammar/tone)
- Rich agent tooling, routing and advanced reporting
- Large integration marketplace (170+ tools)
- Multichannel: website, Facebook Messenger; SMS/Apple Messages on Enterprise; other social via paid marketplace apps
Feature availability varies by tier, so cross-check the plan column before settling on one.
Which plan to pick
LiveChat is built for sales and support teams wanting a dedicated chat tool with deep tooling and integrations. For that profile the Starter plan (~$19-24/agent/mo) is the sensible entry, and you climb tiers only once lifetime recurring affiliates demands it.
Is LiveChat worth it?
Paid plans run from roughly $24 to $59 per month (or per seat, depending on the plan). Most buyers focused on sales + support chat land on the entry or mid tier; the jump to a higher plan tends to be about lifetime recurring affiliates rather than core features. A 14-day trial lets you test the paid features risk-free. Budget-conscious buyers should price the entry tier against competitors before deciding.
Pricing watch-outs
- Extra social channels (WhatsApp/Instagram/X) are paid marketplace apps.
- Affiliate ~20% lifetime recurring, rising to ~22% (per input dataset).
Drawn from independent reviews and the vendor's own plan details (see sources below).
With LiveChat, cost is driven more by the plan you choose than by raw usage, which makes budgeting simpler than with seat- or usage-metered tools.
Pricing FAQ
Does LiveChat have a free plan?
LiveChat doesn't offer a permanent free plan, but it does include a 14-day trial so you can evaluate it before committing.
How much does LiveChat cost?
Its cheapest paid plan, Starter, lists at ~$19-24/agent/mo. Paid plans run from roughly $24 to $59 per month (or per seat, depending on the plan). The exact bill depends on billing cycle and how many seats or how much usage you need.
Is there a cheaper alternative to LiveChat?
There are cheaper live chat software options that cover the core job; the LiveChat alternatives page lines up their entry costs for you.
Is LiveChat cheaper billed annually?
The summarised prices reflect annual billing where the vendor advertises it; monthly billing is typically higher, so the yearly commitment is the cheaper route if you're confident in the tool.
Which LiveChat plan should I choose?
For sales and support teams wanting a dedicated chat tool with deep tooling and integrations, the Starter plan (~$19-24/agent/mo) is the usual place to begin; only climb a tier once lifetime recurring affiliates genuinely calls for it.
Sources
The LiveChat plan, price and feature details above are compiled from these vendor pages and independent reviews: