Zoom Phone plans and pricing (2026): the full cost breakdown
Let's put real numbers on Zoom Phone and what each plan gets you. Zoom Phone is a ucaas tool offering paid plans only; its paid tiers are summarised below from public plans current at the time of writing.
A phone system that lives natively inside the Zoom Workplace app teams already use. Zoom Phone keeps things paid-only, so budget for a subscription from day one. Cloud phone tightly integrated into the Zoom Workplace suite, letting teams move between calls, meetings and chat in one app.
Plans & pricing tiers
| Plan | Price (approx.) | What's included |
|---|---|---|
| Metered | ~$10/user/mo | Pay-per-minute outbound, no unlimited domestic calling |
| US/Canada Unlimited | ~$15/user/mo | Unlimited domestic calling, unlimited SMS/MMS |
| Global Select | ~$20/user/mo | Unlimited domestic calling in one of 48 countries |
Pricing here reflects published tiers at the time of writing; confirm current costs, billing cycle and local taxes with the vendor.
Prices verified 2026-06-28 from public vendor pricing. Plans and prices change — always confirm on the vendor's own site. No price here is guaranteed.
What you're paying for
The capabilities you are paying for with Zoom Phone include:
- Cloud phone tightly integrated into Zoom Workplace (calls, meetings, chat in one app)
- Metered, Regional Unlimited and Global Select standalone plans
- Voicemail transcription, call recording, auto-attendant and IVR
- AI Companion call summaries and voicemail task extraction
- 100+ integrations including Salesforce, HubSpot, Zoho and Zapier
Feature availability varies by tier, so cross-check the plan column before settling on one.
Which plan to pick
Zoom Phone is built for organizations already standardized on Zoom for meetings and chat. Match that description and the Metered plan (~$10/user/mo) is where to start; a higher tier earns its cost only when you need video-first-teams.
Is Zoom Phone worth it?
Paid access starts at roughly $10 per month. For zoom-users, the entry tier is usually enough to get real value; you mainly move up a plan when you need video-first-teams. If money is tight, weigh the entry tier against rival tools before you commit.
Pricing watch-outs
- Metered plan has no unlimited domestic calling (~$0.0242/min outbound).
- Power Pack add-on (~$25/user) needed for queue analytics and receptionist console.
- Extra numbers cost $5/month each.
- Metered plan charges ~$0.0242/min for US/Canada outbound (no unlimited calling).
Drawn from independent reviews and the vendor's own plan details (see sources below).
Beyond the headline tier, your real cost on Zoom Phone depends on the number of seats or users, which is worth estimating up front before you compare it with anything else.
Pricing FAQ
Does Zoom Phone have a free plan?
Zoom Phone is a paid tool without a standing free plan; check its site for any current trial or money-back window.
How much does Zoom Phone cost?
Its cheapest paid plan, Metered, lists at ~$10/user/mo. Paid access starts at roughly $10 per month. The exact bill depends on billing cycle and how many seats or how much usage you need.
Is there a cheaper alternative to Zoom Phone?
Yes — several ucaas tools do the same job at lower entry prices; our Zoom Phone alternatives roundup compares them side by side.
Why does Zoom Phone get more expensive as I grow?
Its pricing scales with usage (seats, contacts or channels), so the headline figure is a starting point; estimate cost at the size you expect to reach, not just today's.
Which Zoom Phone plan should I choose?
For organizations already standardized on Zoom for meetings and chat, the Metered plan (~$10/user/mo) is the usual place to begin; only climb a tier once video-first-teams genuinely calls for it.
Sources
Figures and facts on this page are drawn from the following Zoom Phone sources, so you can verify them yourself: